How to Get More People to Read Your Marketing Email

We LOVE email marketing. It’s the best for so many flippin’ reasons. One of our favorites is the ROI, which happens to be 4,400%. Yeah, you read that right. For your email to live up to its magnificent potential, though, we have some tips for you to follow.

What’s a Good Open Rate for Email Marketing?

Before we get into all the nitty-gritty ways to make your email shine, let’s cover some prerequisites. One of the best ways to measure your email marketing campaign’s success is to track your open rates.

The definition of an email open rate is the percentage of subscribers who open your email out of the total number of subscribers in your send list. The average open rate for email, according to Campaign Monitor, is 17.92%. According to MailChimp, it’s closer to 21.33% when looking at averages across various industries.

Average Email Benchmarks

    • Open Rate: 17.9%
    • Click-Through Rate: 2.7%
    • Unsubscribe Rate: 0.17%
    • Bounce Rate: 0.7%

Source: Campaign Monitor

Make sure to look specifically at the averages in your industry. They could be quite a bit higher or lower than these general averages.

12 Ways to Craft Your Marketing Email Like a Pro for More Engagement

These email marketing tips are just smothered in our secret sauce. The fact that we’re willing to share them with you says a lot. You better take advantage of it before we change our minds.

1. Personalization Matters

Do you enjoy being addressed as “Sir or Madam”? What about the all-too-common “Hello there” or “Hi friend” greeting?

Not sure about you, but I like being addressed by name in my emails. It makes me feel like an equal human being.

I kinda start feeling all warm and fuzzy when someone I follow and admire calls me by name and acts like she’s my friend. I’m much more likely to listen to what she has to say, especially when the email is actually from her and tailored for me.

If I receive an email from some random company sending me random content, *delete*.

I know I’m not alone on this. In fact, it’s 26% more likely that someone will open an email with a personalized subject line, which leads us to our next point.

2. Take Your Subject Lines Seriously

Subject lines are arguably the most crucial piece of a successful email campaign because they affect everything: your open rate, click-through rate (CTR), unsubscribes, and conversions. It’s vital that you get them right.

Here are some tips:

  • Peak interest and curiosity (be a little mysterious).
  • Grab your readers’ attention.
  • Build up some emotion.
  • Show value.
  • Make a big claim (as long as it’s true).
  • Don’t be spammy (“free” or “!!!”) or too pushy (ALL CAPS or demanding something).
  • Keep it short (around eight words is good).
  • Use action words.
  • Add some urgency.
  • Ask a question.
  • Insert your recipient’s first name (when appropriate).
  • Add some emojis.
  • Put the most important part at the beginning (for mobile users).

3. Use the Preview Text

Preview text is the other part people can see before actually opening the email. It’s your chance to hook them and get them to click. In the preview, you can summarize your email content so readers know if you have something that interests them.

Some tips for writing preview text:

  • Keep it to around 60 characters.
  • Place the most important part at the beginning.
  • Make it engaging and enticing.
  • Include a call to action.

4. Write Compelling Copy

The first step is to get your email recipient to OPEN. Next, you want them to READ what you sent. You can do that by writing engaging copy that captures their attention. Use vivid language that connects with your target audience. Make sure it flows logically. Be concise but thoughtful.

If you’re not a writer, consider hiring a copywriter or content writer to draw in your readers and get them to take a specific action. It can make all the difference.

5. Keep It Short and Sweet

Make your message as short as you can without trimming out the good stuff. Your recipients are busy people, and they receive over 120 business emails on average every single day. The fact that they choose to open and read yours is amazing! Thank them by getting your message across as conveniently as possible.

Stay focused and be intentional in the body of your message.

6. Make Content Scannable

Especially for longer emails, make sure you break up your content with headers, bullet points, numbered lists, links, and CTAs. You want those who don’t read the whole email to understand what it’s about. That way they can still take your desired action.

Your readers should understand your intent within a few seconds.

7. Tone is Everything

First off, you need to talk to your recipients like you would in person – like you’re having a casual conversation with a friend. Speak directly to your subscribers using “you” language. Be friendly and keep it positive. Get on their level by talking in a language they understand. Also remember to be inclusive, friendly, respectful, and thoughtful.

All these pointers will help you come off as authentic and direct. There’s no time to beat around the bush in email.

Speak to YOUR target audience in whatever tone they’ll appreciate and connect with best.

8. From, A Real Person

The more personable you can be in your email, the better results you’ll see. Many businesses send emails from [Company Name]. We encourage you to take it a step further and change the “from” field to your name (e.g., “Martha from BingoMarketing” or “Henry, Marketing Maniacs”).

And make sure people can reply to you directly (“no-reply” emails stink). Then close with your name or a personal signature. Maybe even throw in a little photo for good measure. People like to see they’re getting emails from real live humans.

9. Choose Optimal Send Times

Your send time is one of the most significant factors in getting people to open your emails. You could send the best darn email you’ve ever written and get fewer opens than ever before if you send at the wrong time.

To find the best times to send to your readers, you’ll have to track your emails. Ideal times vary by industry and individual company. But there are very general times and days that work better for businesses than others.

Here are some hints:

  • Send Fridays for higher open rates.
  • Try Tuesdays for a higher CTR.
  • Send early in the morning (4 a.m. or 6 a.m.) so it’s the first thing people see in their inbox.
  • Avoid sending around lunchtime and dinnertime.
  • Account for time zones.
  • Avoid weekends when possible.

Give your readers the right expectations, and then make sure you deliver. If you say you’ll send them an email once a week or every Friday morning, then you better do it, doggone it! If you say you’ll send monthly mail straight to their inboxes, they will expect to hear from you regularly.

Be consistent for the best possible engagement.

10. Offer Real Value

Your emails should add value to your readers’ lives. Truly! Throw in some facts or data they’re interested in reading. Add an exciting stat or case study. Don’t forget to back it all up by linking to reputable, original sources.

11. Be Responsive

For goodness sake, answer when people reach out to you – and be prompt about it! If you take too long to respond, you could miss out on a potential lead, client, or customer.

If you respond quickly, people will respect you. You’ll give your business a good name and start building a grand reputation. Go ahead and pat yourself on the back. You deserve it.

12. Segment Your Lists

Another way to make emails more personal (you see how that keeps coming up?) is to segment your email lists.

Maybe you have one group that’s already invested in your company. They’ve been loyally following and buying from you for years. Then perhaps you have another group who just found your website. They’re intrigued but not quite ready to hand over their hard-earned cash.

It’s time to split your email list. You can send the first group emails that fall near the bottom of the sales funnel, like product descriptions and viable solutions to their problems. The second group needs more top-of-the-funnel information. So keep it educational, friendly, and helpful to build trust with them over time.

Sending emails to segmented lists can boost your open rates and CTRs. It can also help you grow your revenue by 760%. We’re not making this stuff up.

Boost Your Business with Epic Email Marketing Tactics

If you need help spiffing up your email newsletters, campaigns, sales emails, or workflows, we’d love to help! Like we said before, we love email marketing. We live and breathe the stuff so you don’t have to.

Wanna work with one of our email gurus? Book a free consult with our team. We can’t wait to show you the ropes!

Addressing the Most Frequent Review Objections

Q: But I do have the most reviews overall! Why should I work to get 2 reviews a week when I have 300 more than my next closest competitor?

A: Because those 300 extra reviews likely happened over 5 years. Google doesn’t care. Google cares about which business is actively engaging now. Think of it this way: In a town with two bakeries, would you trust the one that was popular in 2018 or the one that has fresh 4.8-star reviews from yesterday?

Q: How can I automation reviews without looking “spammy” or robotic?

A: The key is timing and personalization. An email sent 4 days later is spam. An email triggered 24 hours later by their POS interaction, referencing their specific visit, and saying, “We love seeing you!” feels like a personalized follow-up. Keep your request language human and humble: “We’re a local business that thrives on honest feedback…” rather than “GIVE US 5 STARS!”

Q: Will getting a 4.1-star review on my 90-day rolling average hurt me more than helpful old 5-star reviews?

A: This is nuanced. A single, recent 4.1 review won’t “tank” you, as your overall (though less-weighted) average is still high. However, if your last 10 reviews in the 90-day window average to a 3.5, you will almost certainly drop in rankings, as Google sees you as a business that is currently underperforming, despite past success. This is why automation that triggers happy customers is critical.

Q: Is it true that Google filters “glowing” 5-star reviews as fake more than “authentic” average reviews?

A: No, that’s a myth. However, Google (and users) do look at patterns. Fifty identical, one-word “GREAT!” reviews left in two days will get flagged. A steady stream of slightly detailed (e.g., mentioning a specific employee or dish), varied (e.g., some detailed 4-star, some simple 5-star) reviews left consistently over weeks is the goal. Authenticity (a mix of opinions) does increase user trust, which improves conversion rate, but Google won’t penalize a legitimate string of recent 5-star acclaim.

Q: If the 90-day window is so critical, what happens if I go on vacation and get 0 reviews for two weeks?

A: This will absolutely create a “dip” in your ranking signals. While you won’t drop from #1 to #20 overnight, your competitors who continued to receive consistent feedback during those two weeks will gain algorithmic ground. This is the ultimate argument for automation. Your automation triggers reviews while you sleep, making your presence constant.

Q: My customers are mostly older/not tech-savvy. How can I possibly automate this or get them to leave a digital review?

A: This is a real challenge, but not insurmountable. Automation can adapt. Instead of automated SMS, use simplified technology: A physical table tablet at checkout that asks for email/phone, or a single-click “feedback” kiosk that opens a form (though this must be used carefully so it’s not a “captive review”). The most effective way is to pair automation (like the email) with a human script: Have staff hand them an appointment card with a QR code and say: “We love serving you! If you get an email from us tomorrow asking for feedback, we would truly value your perspective.”

Conclusion

The old playbook of gathering as many reviews as possible is dead. In 2026, dominance on Google Maps belongs to the businesses that have integrated review generation into their operational DNA.

Success in local SEO now requires prioritizing Review Velocity over total quantity. It demands recognizing the overwhelming influence of the current 90-Day Window. By naturally automating your review acquisition—from post-appointment emails to SMS triggers at point-of-sale—you are ensuring a sustainable, steady stream of feedback that proves to Google and customers alike that your business is vibrant, reliable, and relevant today.

Stop focusing on the count. Start focusing on the flow.

Want us to help you grow your reviews consistently? Let’s Chat!

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