WordPress Website Maintenance Packages
Don’t Get Caught With Your Website Down
Picture this: You’re sipping your morning coffee, about to hit your stride for the day, when suddenly your phone explodes with messages. “The website is down!” “I can’t access our contact form!” “Our online store is showing ERROR 404!” Just like that, your peaceful morning has transformed into digital chaos.
Website downtime isn’t just annoying—it’s expensive. Studies show that businesses lose an average of $5,600 per minute during outages. That’s $336,000 per hour! But don’t worry, we’re here to keep your digital storefront open 24/7.
Causes of Website Downtime and Its Impact
It doesn’t matter the type of website – we’ve fixed all types!
From small business brochure sites to enterprise-level e-commerce platforms, we’ve seen it all. Take Anye Designs, for instance. When their WooCommerce store crashed during their biggest sale of the year, we had them back up and running within 37 minutes, saving them an estimated $12,000 in lost revenue.
Or consider Athletic Safety Training, whose complex customer portal was mysteriously going down every Tuesday at 2 PM. After some digital detective work, we discovered their automated backup system was overloading the server. One simple scheduling change later, and their uptime went from 94% to 99.9%.
Whether you’re running WordPress, Shopify, or a custom-built platform, we’ve got the expertise to keep your website humming along smoothly.
I Just Want My Website To Work!
We hear you. Loud and clear.
You didn’t get into business to worry about plugin conflicts, database optimizations, or security patches. You just want your website to work—reliably, consistently, without the technical drama.
As David from Tempress Oil States Energy Services put it: “I spent more time troubleshooting website issues than I did servicing the gas industry. Then I found Fingerprint Marketing. Now I can focus on what I actually know— servicing oil and gas well sites.”
Our maintenance programs are designed for busy people who have better things to do than learn what a CDN is or why their SSL certificate keeps expiring.
Website Maintenance Programs Include:
- Weekly security scans and updates (We blocked 237 attempted hacks for our clients last month alone)
- Performance optimization (We increased Align PT’s page load speed by 62%)
- Regular backups (Remember when that intern accidentally deleted your entire product catalog? We don’t either, because we restored it before anyone noticed)
- 24/7 uptime monitoring (We’re often fixing issues before you even know they exist)
- WordPress core, theme, and plugin updates (Because nothing breaks a website quite like an outdated plugin)
- Broken link monitoring and fixing (No more embarrassing “page not found” messages)
- Monthly analytics reports (So you can see what’s working and what’s not)
- Emergency support (Because website emergencies don’t respect business hours)
Website Security and Performance
Why Our Clients Trust Us With Their Websites…
“When our website went down during a live TV interview where I was directing 50,000 viewers to our donation page, I panicked. The Fingerprint Marketing team had us back online within 9 minutes. They literally saved our fundraiser.” – Joseph, Non-Profit Director
“For three years, we bounced between freelancers and agencies, each one promising to fix our website issues. None did. Fingerprint Marketing diagnosed and solved our persistent e-commerce glitch in their first week. Our cart abandonment rate dropped by 34%.” – Julian, E-commerce Manager
“I used to wake up in cold sweats worrying about website security. Since working with Fingerprint Marketing, I sleep like a baby. Plus, our site is faster now.” – Julia, Small Business Owner
Website Maintenance Step-By-Step
- Initial Assessment: We perform a comprehensive audit of your website, identifying vulnerabilities, performance bottlenecks, and areas for improvement.
- Customized Maintenance Plan: Based on your website’s specific needs, we create a tailored maintenance program.
- Implementation: We set up monitoring tools, security measures, and backup systems.
- Regular Maintenance: On schedule (weekly or monthly depending on your plan), we perform updates, security checks, and optimizations.
- Reporting: You receive clear reports showing what we’ve done and the status of your website’s health.
- Continuous Improvement: As web technologies evolve, so does our approach to maintaining your site.
Website Maintenance Process
FAQs About Our Website Maintenance Programs
How much do your website maintenance programs cost?
Our maintenance programs start at $103/month for basic sites and range up to $499/month for complex e-commerce platforms. The truth is, it’s a lot less than the cost of emergency fixes or—heaven forbid—rebuilding your site after a catastrophic failure. Just ask Technology USA, Inc., who spent $12,000 recovering from a hack that could have been prevented with our $199/month plan.
Will you fix the current issues going on with my website?
Absolutely! Unlike some maintenance providers who only handle things moving forward, we start by addressing your existing issues. In fact, 83% of our new clients come to us with websites that are already experiencing problems, and we resolve those issues as part of the onboarding process.
How often do you perform maintenance?
Depending on your plan, we perform routine maintenance weekly or monthly. However, our monitoring systems run 24/7, and we address critical issues immediately. Last year, our average response time for urgent issues was just 27 minutes.
Do the website maintenance programs include content updates like adding a new blog post or updating outdated content and images?
Our standard maintenance programs focus on technical maintenance, but we offer content update packages. For example, our “Total Care Package” ($207/month) includes up to 2 hours of content updates monthly. Perfect for those regular blog posts or product updates!
Where is Fingerprint Marketing located? Who will be working on my website?
We’re based in Bellevue, Washington, with team members across the US. Unlike many agencies that outsource maintenance to the lowest bidder, your website will be cared for by our in-house team of certified developers and digital specialists. You’ll know them by name, and they’ll know your website inside and out.
How long am I committed to the website maintenance program?
Our standard agreements are month-to-month because we’re confident you’ll stay when you see the value. That said, we do offer discounts for annual commitments. Over 92% of our clients renew their maintenance programs, with most staying with us for years.
We Are That Reliable Website Partner You’ve Been Searching For
Remember when your last developer ghosted you? Or when that “website guy” took three days to respond to your emergency? Yeah, we’re not them
We’re the team that answers your panic-stricken email at 10 PM on a Friday. We’re the folks who proactively texted you with “We noticed your contact form is acting up, but don’t worry—we’ve fixed it” before you even realized there was an issue.
In the digital world, reliability isn’t just a nice-to-have—it’s essential. And that’s exactly what we deliver. Ready to stop worrying about your website and focus on what you do best? Let’s talk about
keeping your digital presence running smoothly—no technical headaches required.